PAYMENT - Payments are due at the time your media package is delivered, and we receive payments exclusively by card payments through our website. Any invoice left unpaid for more than 30 days may be transferred to new projects and made due before new projects are made accessible.
RESCHEDULING/CANCELLATION - All cancellations and rescheduling is required to be completed no later than 24 hours prior to your scheduled appointment. Cancellations and rescheduling less than 24 hours prior to your scheduled appointment will be subject to a 25% cancellation/rescheduling fee. Cancellations and rescheduling once a photographer is on site for an appointment will be subject to a 75% cancellation/rescheduling fee.
COPYRIGHT NOTICE - Shutter House Tours is the copyright holder of any image or video we produce. The copyright of an image is not transferable to any other party unless a specific written agreement is made. Licensing may be obtained for various applications of images, please contact us for more details.
PHOTO RIGHTS & USAGE - The original client who paid for this service has permission to use these images on any electronic or printed form of advertisement for the promotion of that property. The licensing agreement is valid only for the duration the home/property is listed for sale and cannot be reused without specific written permission.
Images cannot be sold or gifted to any other person for marketing purposes, as the purchasing agent does not own the photographs, but rather the right to use them during the specific term the property is for sale. The purchasing agent may reuse photos if the property is temporarily removed from the market. Gifting images to a buyer or seller of a property expressly for personal use only is permissible.
COMMUNICATIONS NOTICE - By submitting your phone number, you are consenting to receive text messages from our team via our toll free company phone number, (855) 643-8687. You can opt-out of any unwanted text communication with us at any time by texting "STOP."
Have a question? Give us a call at (855) 643-8687 or email us at
[email protected].
